Call Center
Immediate online cross referencing between callers and potential victims.

Incident Control
Detailed operations control coupled with event and task administration, command delegation, status boards, instant messaging and online reference library.

Victims Assistance
Activity, Status, Location and Request Tracking including Family and Next of Kin . Complete online summaries of all Interactions between Victims and Team Members with Request and Disbursement accounting.

Response Team Management
Detailed profile information on team members, contractors and other personnel. Qualify, select, activate and assign for maximum effectiveness. Continuous team tracking of activities, expenses and travel.

Property and Belongings
From identification and recovery to repatriation; description, location and custody tracking.

Resource Management
Official and government contacts, contractors, vendors and auxiliary service providers secured through client defined access levels.

Risk Management
Counsel retention, Warsaw Convention applicability, claim, offer and settlement information maintained independently or in conjunction with victim information.